Size Chart
Please refer to the size chart below to find your perfect fit.
This is what sets us apart.
From certified hi-vis jackets to bodywarmers, trousers and shorts — every item we sell is genuine, in stock, and built to keep your crew compliant and visible on site.
Others
EN ISO 20471 certified, every item
Sourced direct, verified genuine
Bulk and team orders, no minimum hassle
Stock ready to ship, no backorder wait
Real support if anything's wrong
Fast UK dispatch — no backorder wait, no delays
Frequently Asked Questions
Find answers to common questions about our products and services
Are your hi-vis products certified?
Yes. All applicable hi-vis products are supplied with the relevant EN ISO 20471 certification and comply with recognised UK safety standards.
Is this genuine Supertouch workwear?
Yes. Slicker Supplies is an authorised reseller of Supertouch, so you will receive genuine products backed by the manufacturer's standards.
How do I choose the correct size?
Please refer to the Size Guide on the product page. If you are between sizes, we generally recommend sizing up for a more comfortable work fit.
How quickly will my order be dispatched?
Most orders are dispatched within 1–2 working days from our UK operation.
What payment methods do you accept?
We accept all major credit cards, Apple Pay, Google Pay, and other secure payment methods for your convenience.
Is my payment information secure?
Absolutely. We use industry-standard SSL encryption to protect your payment information and ensure secure transactions.
Do you have a physical store?
We currently operate online only, which allows us to offer competitive prices and serve customers in the UK.
How can I contact customer support?
You can reach our customer support team via email, phone, or live chat. We're here to help Monday through Friday, 9 AM to 6 PM. Below are our Contact Detail:
Email: Behzad@Slickerpharma.com
Do you offer wholesale pricing?
Yes, we offer wholesale pricing for bulk orders. Please contact our sales team for more information and pricing details.
Are your products eco-friendly?
We're committed to sustainability and offer many eco-friendly products. Look for our green badge on product pages.
What are your shipping options?
We offer 3-4 Business Days. Shipping costs and delivery times vary based on your location and chosen method.
How long does delivery take?
Standard delivery typically takes 3–4 business days to deliver your order.
Do you ship internationally?
No, we do not ship internationally; we only ship in the UK.
How can I track my order?
Once your order ships, you'll receive a tracking number via email. Use this number to track your package on our website or the carrier's site.
What if my package is delayed?
If your package is delayed beyond the estimated delivery date, please contact our customer service team and we'll investigate immediately.
Do you offer free shipping?
NO, we do not offer free shipping.
Can I change my shipping address?
Contact us immediately if you need to change your shipping address. We can update it if your order hasn't been dispatched yet.
What happens if I'm not home for delivery?
The carrier will leave a notice with instructions for redelivery or pickup. You can also arrange to have packages left in a safe location.
Do you ship to PO boxes?
Yes, we can ship to PO boxes for most products. However, some carriers may not deliver to PO boxes for certain items.
What is your return policy?
We offer a 14-day return policy on most items. Products must be unused, in original packaging, and accompanied by proof of purchase.
How do I initiate a return?
Contact our customer service team or use our online return portal. We'll provide you with a return authorization and shipping instructions.
Who pays for return shipping?
customers are responsible for return shipping costs.
How long does it take to process a refund?
Refunds are typically processed within 2-3 business days after we receive your return. The funds may take additional time to appear in your account.
Can I exchange an item?
Yes, we offer exchanges for different sizes, colors, or similar items. Contact our customer service team to arrange an exchange.
What items cannot be returned?
Final sale items, personalized products, intimate apparel, and perishable goods cannot be returned unless defective.
What if I received a damaged item?
Contact us immediately with photos of the damage. We'll arrange for a replacement or full refund, including return shipping costs.
Can I return sale items?
Most sale items can be returned within our standard return period, unless marked as final sale. Check the product page for details.
Do I need the original packaging?
Yes, items must be returned in their original packaging with all tags attached to qualify for a full refund or exchange.
What if I lost my receipt?
We can look up your order using your email address or order number. Contact our customer service team for assistance.